CHIBBS Privacy Policy

At CHIBBS, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We collect the following types of information:

Personal Information

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely through third-party payment processors)

Non-Personal Information

  • Browser type
  • IP address
  • Device type
  • Operating system
  • Website usage data (through cookies and similar technologies)

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Processing and fulfilling your orders
  • Sending order updates and promotional emails (with your consent)
  • Improving our website, services, and user experience
  • Responding to customer inquiries and support requests
  • Preventing fraud and maintaining website security

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only to the extent necessary to:

  • Fulfill orders (e.g., payment processors, shipping partners)
  • Provide website analytics and marketing services
  • Comply with legal obligations

All third-party services are required to protect your data and use it only for specified purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Remember user preferences
  • Understand user behavior on our site
  • Improve functionality and performance

You can control or disable cookies through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your information. However, no transmission over the internet is 100% secure. We encourage you to take precautions when sharing personal data online.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of receiving promotional emails
  • Request details about how your data is used

7. Children’s Privacy

CHIBBS does not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have collected such data, we will take immediate steps to delete it.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this page regularly.